Summary
Fixes for meetings, camera, microphone, and Teams loading issues.
Who is this for?
All staff and students.
? Camera / ? Microphone Not Working
- Close Teams completely
- Re-open Teams
- Go to Settings → Devices
- Select the correct camera/mic
- Click Make a test call
Official MS troubleshooting:
? Troubleshoot in Teams [bing.com]
? Can’t Join a Meeting?
- Restart Teams
- Try the web app: https://teams.microsoft.com
- Check internet connection
- Restart the device
? Login Loops / Teams Won’t Load
- Restart
- Ensure you’re signed into Windows
- ICT may need to reset activation state
Microsoft troubleshooting library:
? Teams Troubleshooting – Microsoft Learn [bing.com]