How to Access Your School Files
Summary
OneDrive is pre-installed and connected to your school account. This guide shows you how to access synced files and fix common sync issues.
Who is this for?
All staff and students.
? Where to Find Your OneDrive Folder
Windows
- Open File Explorer
- Select OneDrive – Telford Langley School (or organisation name)
macOS
- Open Finder
- Click OneDrive – School Account
Official sync help:
? Sync with OneDrive [bing.com]
? OneDrive Status Icons
- Blue cloud = online-only
- Green tick outline = downloaded on demand
- Solid green tick = always available offline
? Common Sync Fixes
If files aren’t syncing:
- Check WiFi
- Restart OneDrive
- Restart your device
- Ensure you’re signed in
Full Microsoft troubleshooting:
? Fix OneDrive sync problems [bing.com]