Summary
Teams Voice allows staff to make telephone calls through Microsoft Teams using their school extension number. This guide shows how to use it.
Who is this for?
Staff with Teams Phone licences or a desk phone (e.g., Yealink MP56).
? Making a Call in Teams
- Open Calls in Teams
- Use the dial pad to enter a number
- Or search a colleague’s name
- Press Call
? Checking Voicemail
- Open Calls
- Select Voicemail
- Listen, delete, or read transcripts (if enabled)
? Answering Calls
- Click Accept for incoming calls
- Use Decline to send to voicemail
- You can transfer calls using More options (… ) → Transfer
? Using Teams Desk Phones (Yealink MP56, etc.)
Typical features:
- Dial pad
- Transfer
- Hold
- Speed dial
- Voicemail button
- Teams meeting join button
(Your ICT team manages firmware and provisioning.)
? If You Need a New Teams Phone
Contact ICT:
? langley.ict@taw.org.uk
☎️ 386727