Summary

This guide explains how to chat, call, and share files with staff members using Teams.

Who is this for?

All staff.

? Using Chat

  1. Open Chat on the left menu
  2. Click New Chat
  3. Type the staff member’s name
  4. Start typing your message
  5. Use @mention to get attention
  6. Attach files using the paperclip icon

Chats are private and visible only to the participants.

? Sharing Files in Chat

  1. Open a chat
  2. Click Attach
  3. Upload a file
  4. Teams automatically saves it in OneDrive

? Starting an Audio/Video Call

  1. Open a chat
  2. Click either:
    • Video call
    • Audio call

(These work similarly to phone calls.)

? Chat Etiquette Tips

  • Use @mentions sparingly
  • Keep communication professional
  • Avoid using private chat for safeguarding/behaviour issues
  • Use Team channels for class-wide or department-wide announcements

Official Microsoft guidance:
? https://support.microsoft.com/en-us/office/first-things-to-know-about-teams-and-channels-59df9d1b-777e-4bd3-9d2f-dc68e7e902e8 [support.mi...rosoft.com]