Summary
This article explains all the ways you can request ICT support.
Who is this for?
All staff and students.
Ways to Contact ICT Support
1. Use the ICT Helpdesk Portal (Preferred)
Raise a ticket online at:
? https://icts.telfordlangleyschool.co.uk
Steps:
- Open the support portal
- Click New Ticket
- Choose the correct category
- Add subject, description, screenshots
- Submit
2. Email ICT Support
? langley.ict@taw.org.uk
3. Call ICT Support
☎️ 386727
Troubleshooting
- If the portal won’t load → use email
- If locked out → call ICT